Send the basics together
Share guest count, expected arrival time, departure area, budget range and preferred venue or style in one message so the concierge can narrow down the suitable plan faster.
Pickup is part of booking confirmation
When leaving from a hotel, border gate, ferry terminal or casino area, provide a clear landmark and time. Pickup availability, vehicle, meeting point and waiting rules depend on the booking reply for that day.
What can be confirmed
The concierge can help confirm venue fit, current price scope, room availability, overnight notes, pickup possibility and arrival timing before you depart.
